Contact Adalonia
We'd love to hear from you — questions, feedback, or just a hello.
Whether you have a question about a product, need help with an order, or want to share feedback, our team is here to help. The fastest way to reach us is by email, and we respond to all enquiries within 24 hours during business days.
How to Reach Us
Our preferred contact method. Replies within 24 hours during business days.
📞 Phone
Available Mon–Fri, 9:00 AM – 5:00 PM (GMT). Outside these hours, please leave a voicemail.
⏰ Hours
Mon–Fri: 9:00 AM – 5:00 PM GMT
Sat–Sun: Email only, 24-hour response
📍 Address
Adalonia Ltd
71-75 Shelton Street
Covent Garden, London
WC2H 9JQ, United Kingdom
Customer Service Hours
| Day | Hours (GMT) |
|---|---|
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | Email only — 24-hour response |
| Sunday | Email only — 24-hour response |
How to Reach Us by Topic
🛒 Order Questions: For order status, tracking, or modifications. Please include your order number when contacting us.
↩️ Returns & Refunds: See our Refund and Returns Policy for full details before getting in touch.
🔧 Product Support: Assembly help, product information, or technical questions.
🤝 Business Enquiries: Partnerships, wholesale, or press requests.
All enquiries can be sent to info@adalonia.co.uk — we'll route your message to the right person.
Send Us a Message
Use the form below to get in touch directly. We'll reply to the email address you provide within 24 hours during business days.
Company Information
Adalonia Ltd
Registered Name: Adalonia Ltd
Company Registration Number: 15702309
Country of Registration: England & Wales
Date of Incorporation: 3 May 2024
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@adalonia.co.uk
Phone: +44 7700 183378